Protecting your store and your data is a responsibility we take seriously.
At Atlas AI Technology Inc., security is an important part of how we develop, operate, and maintain our Shopify applications. We recognize the trust merchants place in us when connecting their stores to Atlas, and we're committed to protecting their information and maintaining the security and reliability of our platform.
We approach security as an ongoing responsibility, integrated into our engineering and development processes.
Our security efforts focus on identifying potential vulnerabilities, maintaining secure infrastructure, protecting sensitive information, and responding to security concerns as they arise.
We continually work to improve our security practices as our platform evolves and new threats emerge.
Atlas employs technical and organizational safeguards designed to protect merchant information and the systems supporting our applications.
Data transmitted between merchants, Atlas services, and third-party APIs is protected using industry-standard TLS/HTTPS encryption. Sensitive information is stored on cloud infrastructure that provides encryption at rest.
Access to sensitive information and production systems is restricted to authorized personnel based on their responsibilities, using authentication and access-control measures.
Atlas uses established cloud infrastructure providers that maintain physical, network, and operational security safeguards.
We monitor our systems for suspicious activity and potential security threats, and take steps to investigate and respond to identified security incidents.
Our engineering team is responsible for investigating security weaknesses, reviewing affected code and systems, and implementing appropriate fixes to reduce risk.
Conor Stewart — Chief Technology Officer & Application Security Lead
Application security at Atlas is overseen by our Chief Technology Officer, who leads our internal security efforts and is responsible for coordinating vulnerability management, secure software development, security investigations, and remediation across the Atlas platform.
Our security responsibilities are integrated into our engineering organization, allowing security considerations to inform ongoing development and technical decisions.
We welcome responsible reports of potential security vulnerabilities affecting Atlas.
If you believe you've identified a security issue in our application or infrastructure, please contact us at:
Subject: Security Vulnerability Report
When reporting a vulnerability, please include a description of the issue, the affected functionality, steps to reproduce it where possible, and any relevant supporting information.
Please avoid accessing other users' data, disrupting services, or conducting intrusive testing without prior written authorization. We ask that potential vulnerabilities be reported privately so they can be investigated and addressed responsibly.
For additional information about how Atlas collects, processes, stores, and protects personal information, please review our Privacy Policy.
We are committed to continually improving our security practices to help protect the merchants who rely on Atlas.